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Terms of Service

effective October 11, 2024

This website (“Site”) is operated by MissRii LLC. Throughout the site, the terms “MissRii”, “we”, “us” and “our” refer to MissRii LLC. MissRii LLC offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 

You can review the most current version of the Terms of Service at any time here by hyperlink. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

  1. SERVICES AND SITE USAGE.

 

We grant you a non-exclusive, non-transferable, revocable license to use the Service, including mentorship services (subject to payment, where applicable), for your personal, non-commercial use in accordance with these Terms and any conditions or restrictions associated with the particular courses or features of our Services. 

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By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

 

You must not transmit any worms or viruses or any code of a destructive nature.A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

Under the terms and conditions, MissRii agrees to provide certain mentoring services in the form of webinars, audio and/or visual presentations, personal coaching sessions, and evaluations  (collectively the "Products") in exchange for the Services Fees.

 

Services may vary and are made conditionally upon payment of the Services Fee(s). We reserve the right to refuse service to anyone for any reason at any time.

 

We reserve all rights, at any time, to change, suspend, or discontinue any aspect of the Service at any time, including the availability of any feature or content. We may terminate your license to use the Service, in whole or in part, including your right to use any Products, without providing any refund, if we determine, in our sole discretion, that you have breached or violated any of the provisions of these Terms. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service, the Site, or any Products.

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We may also, in the future, offer new Services and/or Products through the website (including, the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

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     2. IMPORTANT NOTICE REGARDING MENTORSHIP PRODUCTS.

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You acknowledge our Products are not a form of or substitute for counseling, psychotherapy, mental health care or other medical or health care intervention of any kind. MissRii is not and does not claim to be, a licensed medical or mental health professional. It is your responsibility to consult a medical professional regarding the advisability of working with a mentor. In addition, you understand that participating in mentorship entails risks associated with a challenging program of personal development, including risks of mental or emotional upset as well as risks that may not be foreseeable at this time. By agreeing to the terms and conditions and participating in mentorship, you freely and voluntarily assume all such risks. It is further understood and acknowledged that desired or anticipated results may not be achieved, and you take full responsibility for your results, personal health and well-being, and actions and decisions. MISSRII MAKES NO GUARANTEE, REPRESENTATION OR WARRANTY AS TO THE RESULTS THAT MAY ATTAINed THROUGH MENTORSHIP AND MISSRII EXPLICITLY DISCLAIMS ANY WARRANTY OR GUARANTEE, EXPRESS OR IMPLIED, OF RESULTS.

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     3. FEES AND PAYMENTS.

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You may purchase licenses to certain Products through a one-time payment or in recurring installments, as specified on the Site. When you make a purchase, you authorize us to charge the credit card, debit card, PayPal, Google Pay, or Apple Pay account you provide on a one-time or recurring basis, depending on which payment plan you elect. You may be asked to provide certain information, including your name, email, phone number, payment card information, billing address, and shipping address.  By purchasing a Product or Services, you represent and warrant that: (i) you have the legal right to use any payment card(s) or other payment method(s) used in connection with any purchase; and (ii) the information you supply to us is true, correct, and complete.  By submitting this information, you grant us the right to use and provide the information to third-party service providers, including payment processors, to facilitate your purchase. 

 

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

 

All payments made to MissRii are non-refundable.

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      4.  BOOKING POLICY.

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At MissRii, we value your time and aim to provide a seamless booking experience. To ensure we can accommodate all clients and maintain our schedule, the following booking policy applies to all services:

 

No Refunds:

  • Once a booking is confirmed, no refunds will be issued. Please ensure that you are ready to commit to the scheduled session when making your appointment.

Cancellations:

  • Cancellations made more than 24 hours before the scheduled session can be done without penalty.

  • Cancellations made within 24 hours of the session or no-shows will incur a 50% charge of the session fee

  • Cancellations made within 24 hours of a session included in a program, plan or experience will incur a $50 charge

  • The complementary initial consultation incurs a $25 dollar penalty for cancellations made within 24 hours of the session

Rescheduling:

  • Appointments may be rescheduled up to 24 hours before the originally scheduled session, provided we have availability.

Late Arrivals:

  • If you arrive late for your session, please note that the session will still end at the scheduled time. Arriving more than 15 minutes late without prior notice may result in the session being treated as a no-show and subject to a $50 charge.

Emergency Cancellations:

  • If an emergency arises that prevents you from attending your scheduled session, please contact us as soon as possible. MissRii reserves the right to waive the cancellation fee in the case of documented emergencies.

Session Expiration:

  • Any purchased session or package must be used within a specified time frame (e.g., 6 months) from the purchase date unless otherwise agreed upon. Unused sessions or packages after this period will expire without a refund.

Plans, Experiences & Programs

  • If a participant misses more than 30% of the scheduled sessions in any plan, program, or experience, their package will be canceled without a refund and the missed session cannot be rescheduled. 

​Group Sessions:

  • Group sessions accommodate 4 to 8 participants.

  • All participants must commit to attending each scheduled session.  Missed sessions will not be refunded or prorated, and no opportunity to reschedule will be provided. The session will continue with the remaining participants.

  • If the group session falls below 4 participants due to cancellations or no-shows, the remaining participants will have the option to continue or reschedule, and cancellation fees will still apply for those who missed the session.

 

     5. SUBSCRIPTIONS.

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Certain Products may be offered on a plan or subscription basis.  If you purchase a plan, program or subscription, you will continue to be billed on a recurring basis, and your selected Products will automatically be provided at the price and frequency you choose at the time of your purchase unless and until you change or cancel your subscription on our Site, App, or by emailing us at email@missrii.com.  Your Account will be charged for your initial purchase, and all applicable fees, using the payment method provided or selected by you at the time of purchase or otherwise provided in your Account. 

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We reserve the right to adjust our subscription offer, including prices, at our sole discretion, at any time; provided, however, that we will provide you with advance notice of any price changes. Your acceptance of the Products after such notice has been delivered to you will constitute your acceptance of such price changes unless you cancel your subscription in accordance with these Terms. We may, in our sole discretion, terminate your subscription at any time without notice.  If we do so, you will no longer be charged for future recurring subscription fees. We may also, at our sole discretion, suspend, modify, or cancel any subscription offering at any time without notice to you.

 

     6. ACCURACY OF BILLING AND ACCOUNT INFORMATION.

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To use certain features of the Site, you might be required to register for an account with us (“Account”) and provide certain information about yourself.  You represent and warrant that: (a) all information you submit is truthful and accurate; (b) you will maintain the accuracy of such information and will update such information in the event of changes; and (c) your use of the Site/App does not violate any applicable law, regulation, or these Terms.

 

You are responsible for maintaining the confidentiality of your Account login information.  You are responsible for all activities that are associated with your Account (including, but not limited to, any purchases, use of the Site, or communications from your Account, and purchases made from your Account).  You agree to immediately notify us of any unauthorized use or suspected unauthorized use of your Account or any other breach of security.

 

You agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

 

     7. OPTIONAL TOOLS & THIRD-PARTY LINKS.

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We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

 

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

 

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

 

Certain content, products, and Services available via our Service may include materials from third parties.

 

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third parties.

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We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

 

     8. CONFIDENTIALITY.

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You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

 

You agree not to provide or make available any documentation, video, or audio to any third party, nor use any documentation, video, or audio to teach any third party, or otherwise disclose or discuss information revealed in any portion of the Services.

 

     9. PERSONAL INFORMATION.

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Your submission of personal information is governed by our Privacy Policy. To view our Privacy Policy, please click here.

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     10. INTELLECTUAL PROPERTY.

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Any and all program materials, including assessments, action plans, tools, and/or other elements related to the Services offered by MissRii are the sole intellectual property (the "Intellectual Property") of MissRii or MissRii has legal permission to use in providing the Services. These materials are provided for personal use and may not be distributed or replicated without prior permission.

 

Except as expressly provided in this Agreement, you have no right, license, or authorization to any of the Intellectual Property.  You shall not assert any claims to the contrary or do anything inconsistent with the allocation of ownership herein, including, but not limited to, challenging the validity of the authorizations or any intellectual property rights granted herein.  In the event you are ever deemed to be the owner of any of the Intellectual Property, you shall immediately take all necessary steps to evidence, transfer, perfect, vest, or confirm our right, title, and interest in the Intellectual Property. We are not transferring or granting to you any right, title, interest, license, or other permission in or to any of the Intellectual Property.  ANY UNAUTHORIZED USE OF THE INTELLECTUAL PROPERTY MAY VIOLATE COPYRIGHT LAWS, TRADEMARK LAWS, PRIVACY AND PUBLICITY LAWS, AND COMMUNICATIONS REGULATIONS AND STATUTES, AND IS EXPRESSLY PROHIBITED.  Trademarks owned by third parties are the property of those respective third parties.

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     11. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS.

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If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

 

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

 

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

 

     12. INDEMNIFICATION AND LIMITATION OF LIABILITY.

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You agree to indemnify, defend and hold harmless MissRii LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party. MissRii shall not be liable for any special, consequential, incidental, punitive, or indirect damages arising from or relating to any breach of this Agreement, regardless of any notice of the possibility of such damages. MissRii's total liability hereunder shall be limited to the total fees paid to MissRii hereunder.

 

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

 

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

 

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

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You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and Services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

 

In no case shall MissRii LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

 

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

     13. GOVERNING LAW.

 

The Terms of Service shall be governed by and construed in accordance with the laws of the State of North Carolina in the United States of America, without regard to its choice of law principles. You consent to exclusive jurisdiction and venue in the courts sitting in the State of North Carolina in the United States of America. In any action or suit to enforce any right or remedy under this Agreement or to interpret any provision of this Agreement, the prevailing party shall be entitled to recover its reasonable attorney's fees, costs, and other expenses.

 

     14. SEVERABILITY.

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In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

     15. TERMINATION.

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The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of the Terms of Service for all purposes.

 

The Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

 

If in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

     16. ENTIRE AGREEMENT.

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The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

 

These Terms of Service and any policies or operating rules posted by us on this site or with respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

     17. CONTACT INFORMATION

 

Questions about the Terms of Service should be sent to us at email@missrii.com.

 

Our contact information is posted below:

MissRii LLC

5540 Centerview Dr. Ste 204 #660599

Raleigh, NC 27606-8012​

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